IT Director: We hired this consultancy to redesign our website; they charged $XX,000, so you must implement their new design ASAP.
Consultant: The most important thing is consistent look-and-feel. Every web-page is now hard-coded to display XXX pixels wide.
Me: What if someone resizes their windows to something they like better?
Consultant: The most important thing is consistent look-and-feel. If people are going to use nonstandard access methods, they can't expect consistent results.
Me: What if they want to look at two windows at once? Or access our site from a phone?
Consultant: You don't understand because you're not a professional design consultant.
Silent Me: Oh, I understand very well. Ka-ching!
Wednesday, August 20, 2008
Nearly My Last I.T. Meeting: Director Hires Consultancy
Just about my last I.T. Department meeting went like this: